Connect the hard drive to the Mac properly. Also, check the cable of drive and USB port of the Mac. Connect the hard drive to another computer and then check it is responding or not. Restart the Mac and then try to connect My passport to the Mac. If the external drive does not show up on another Mac, then the drive has failed. You will need to go to data recovery if you need the data on the drive. If the drive is under warranty, you can then replace it through WD.
'My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC.
I've changed the USB port but it still not working. I don't know what reasons have made the drive not responding, and neither I know any solutions. I've saved quite a lot of important files inside the drive. If you have any methods to fix my issue and make the WD external hard drive work again, please help me. Thank you.'
Though it's no longer a new problem that external hard drive fails to work or suddenly fail to show up in PC. But it's still a tough issue for ordinary users when their external hard drive, USB or SD card etc devices suddenly become unrecognized, not working or responding in PC. Here below, you'll find 1 quick fix and 4 methods to fix WD external hard drive not working issue. If your external hard drive or storage devices are having this issue, relax and just follow to get your problem fixed right here now.
Quick fix WD external hard drive not showing up/unrecognized/responding error
1. Click Start > Type: devmgmt.msc in the Search box and hit Enter.
2. Open Device Manager > Expand Universal Serial Bus controllers. 3. Right-click on the USB Root Hub > Select Properties. 4. Go to Power Management and uncheck Allow the computer to turn off this device to save power.
After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again.
If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now. Fix WD external hard drive not recognized error
Here you have two methods to follow and fix WD external hard drive not recognized or undetectable error in Windows 10/8/7:
Method 1. Reboot PC into Safe Mode to make WD external hard drive recognizable
Spooky castle download for mac. Method 2. Change drive letter to make unrecognized WD external hard drive detectable
The other way is to change the drive letter with Disk Management tool so to make unrecognized or undetectable WD external hard drive to show up in PC:
Fix WD external hard drive not working/responding issue
When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. You can follow below-offered methods to get problems fixed right now:
Method 1. Update WD external hard drive driver to make it work
1. Click on Start > Type: devmgmt.msc in Search to open Device Manager by hitting Enter.
2. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall. 3. Then check out whether any devices show up as unrecognized or not:
Method 2. Repair corrupted system files/bad sectors on not working WD external hard drive
Corrupted system files or bad sectors on WD external hard drive or other storage devices would block your device from working or responding in Windows PC. https://madeskiey525.weebly.com/ableton-live-download-for-windows.html.
Professional partition manager software from EaseUS will repair bad sectors and fix corrupted system files to make your WD external hard drive work again. Free download, install it and follow below guide steps to fix bad sectors and corrupted system files on your drive now:
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.
Extra Tip: WD external hard drive recovery
After fixing not working external hard drive on your Windows PC, you may continue using it for storing fancy data again.
But if you lost files or valuable data on the drive, don't worry. Professional WD external hard drive recovery solution offered by EaseUS hard drive recovery software is what you exactly need. It will simply restore lost files from WD external hard drive within 3 simple steps on Windows 10/8/7 etc PC. If you lost files after fixing WD external hard drive not working issue or cannot access saved data in your storage devices, just free download EaseUS hard drive recovery software and let it help now.
Posted by Katrina to Mac Data Recovery on November 30th, 2018
I am using a 2TB WD passport in my mac for the past 10 months. It was working fine till now, but all of the sudden the hard disk is not getting recognized in my mac. The LED in the hard disk is glowing, but the hard disk is not getting recognized. I have tried to connect with other cables too, it's not working. All my important data is in this hard disk. Please help me, ASAP.
In WD Support Communities, a number of macOS users have reported that their WD My Passport stopped working on their Mac machine. If you have the similar problem as above, don't worry, this passage will show you various reasons behind this problem along with the solutions.
Why WD My Passport stopped working?
The following are some common reasons for WD My Passport not working on Mac.
Problem with USB ports Bad or incorrect cable Recent OS update issue System failure Virus infection Motherboard issue External drive damage or corruption etc. What to do if WD My Passport stopped working?
Quick tips:
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AsWD My Passport for Mac not showing up can occur for numerous reasons, the first thing that need to do is to isolate the issue. For assistance doing this please try the steps below:
Best external hard drive for mac and pc. 1. Connect the Passport to a computer using a different USB cable.
2. Make sure the external drive gets enough power. Try using a USB (or FireWire) cable shorter than 18 inches in length. If the computer is a desktop, connect the drive on the back USB port (directly to the Mac, not through a hub).
3. Connect the My Passport drive to a different USB or FireWire port on the computer.
4. Connect the My Passport drive to a new Mac computer to see if the drive can be read or not.
5. Disconnect the WD My Passport from the computer and restart the computer.
6. Check your settings. Sometimes, if you don't set preference to show external disks, WD My Passport cannot show in Finder or on desktop. Here are steps to show your WD My Passport on desktop.
Step 1: Go to Finder > Preferences > General, make sure the 'External disks' option is ticked. This will make the SD card show up on the Desktop.
Widgets for mac mojave. Step 2: Select Sidebar tab on the top, make sure the 'External disks' option under Locations is also ticked.
Data Recovery when WD My Passport stopped working
If these quick tips above fail tofix external hard drive not working issue, the drive might have either file system corruptions or hardware problems. It is suggested to back up your data from WD My Passport before you continue to resolve this problem. Because while fixing WD My Passport not working issue, chances are that you may write new data on it and overwrite the original data. If you forget to back up, then try using a professional data recovery software.
iBoysoft Mac Data Recovery is reliable free external hard drive data recovery software for Mac which recovers data from different external hard drive, including WD, Seagate, Crucial, Samsung, Sandisk, etc. Moleskine calendar app mac. It works seamlessly onmacOS Mojave/High Sierra/Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7. It enables you to recover data from formatted, inaccessible, corrupted, unmountable, unreadable hard drive, external hard drive, USB flash drive, SD card, memory card, etc.
Tutorial to recover data from corrupted WD My Passport
Step 1: Download and install iBoysoft Mac Data Recovery.
Step 2: Launch this program. Select the WD My Passport that not working on Mac and click 'Next'. The program will start scanning this drive for recoverable files.
Step 3: After the scanning process finishes, you can click the found files and preview.
Step 4: Choose what you want to get back and click 'Recover'.
Wd My Passport For Mac Not Showing Up On DesktopMount WD My Passport in Disk Utility
Go to Applications > Utilities > Disk Utilities, if your WD My Passport is listed but not mounted on the left side bar of Disk Utility, you can try to mount it manually. Simply right click the WD My Passport and choose Mount button.
Repair WD My Passport via First Aid
Step 1: Pidgin for mac. Go to Applications > Utilities > Disk Utilities.
Step 2: Select the WD My Passport and click First Aid on the top.
Step 3: Wait till the reparation process finished.
Run Terminal
IfDisk Utility's First Aid fails on the external hard drive, then try disconnecting them and then remount the drives via Terminal.
Step 1: Go to Applications > Utility > Terminal.
Step 2: Type in diskutil list. Look for the section labeled/dev/disk_ (external, physical), remember the disk number.
Step 2: Type indiskutil info disk_. Format seagate backup plus for mac. Replace '_' with your external disk number. This is to check if your system recognizes this drive.
Step 4: Once confirmed, type in diskutil eject disk_ to eject the WD My Passport.
Step 5: Physically remove the WD My Passport and then re-plug it.
Fix WD My Passport not working by erasing
If the WD My Passport continue to stop working on Mac, the next solution is to erase the external drive. These steps will remove all data stored on the WD My Passport, please make sure you have backed up.
Step 1: Go to Applications > Utilities > Disk Utilities.
Step 2: Select the WD My Passport and click Erase on the top.
Step 2: Follow the instructions to finish the erase/format process.
Wd My Passport For Mac Not Showing Up On PcSend it to an expert for reparation
If any of the above methods didn’t help you to solve the problem, the WD My Passport might have hardware problems. In this situation, you can try iBoysoft Mac Data Recovery which is able to recover data from an external drive that is not showing up on Mac. Then send it to a local expert for reparation or replace it with a new one.
Wd My Passport For Mac Not Showing Up On Windows
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